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FAQ

If you dont find the answer to your question below please do not hesitate to contact me directly

Classes and Workshops

What current students have to say about their class experience :

If you’re hoping to learn pottery, or improve your skills, look no further. I’ve taken classes at other studios and with other teachers, and none compare to Myriam. I truly don’t have enough words to explain what a wonderful teacher Myriam is or how much I’ve grown in her classes. You’ll not only go home with some lovely pieces, but with so much more than that. She teaches in a way that gives you a deeper understanding and appreciation for the craft of pottery, and that really comes through in every class. With only 3 people per class, there’s so much personalized instruction and support. She’s also just a lovely human to spend time with. Definitely register for a class (or get on her email list so you know when the next registration opens - she books up quickly!). 10/10 recommend!!!

Emma W

Shopping Handmade

Care Instructions

Are pieces dishwasher and microwave safe ?

- Dishwashers are really hard on all dishes and I recommend handwashing to ensure the longevity of your handmade items.

- Items containing lusters must not be put in the microwave and should not go in the dishwasher. This will be listed with in the listing of any relavent items

- Unless it states otherwise in the listing all other items are food safe

 Returns

What is your return policy?

All purchases through this site are considered final sale once shipped. You can, however, choose to cancel your order before it is shipped for a refund.

- Items damaged during shipping must be reported to Myriad Ceramics within 48 hours of the delivery date for a refund to be issued. A photo of the damaged piece, along with the box and packaging with all labels visible, is required to be sent to Myriad Ceramics with the report (email: myriadceramics@gmail.com).

Shipping and Local Pick Up

Do you Ship?

-  Yes, I am currently only shipping within Canada. All packages are sent through Canada Post and include tracking. If you would like priority shipping, please contact me at the time you place your order and I will send you an invoice for the added cost. Once paid, I will send out your order post-haste.

 

Please note that due to the fragile nature of ceramics, great care is taken in packaging. All packages are double-boxed and items are secured in a way that they cannot touch, to avoid breakage.

 

Currently, to accommodate this, shipping costs are assigned to individual items. If you are purchasing an order with more than one item, please use the coupon code “MULTIPLES” at checkout for a 12% discount to help offset shipping costs

If I am local to Vancouver, can I pick up my order?

- Absolutley! you can select pick up at check out and I will email you with pick up details as soon as your order is ready. I am Located near Rupert and Broadway.

Custom orders

The item I want is out of stock, when will you be making more?

- Depends on the item. If there is something you are interested in, please contact me to let me know. If it is something I am capable of remaking, I am generally more than happy to. Please just keep in mind that the pottery process is slow and I usually require a 2-month window for items I make per order.

Do you take custom orders?

Occasionally. It depends on my current workload and whether the project is something I am interested in executing. So if you have something in mind, don’t hesitate to contact me with details of your idea and timeline. I do require a minimum of 2 months for any custom orders. Please note that I will not recreate other artists’ designs

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