
Classes and Workshops
Do I need any previous experience ?
What makes your classes different?
How many students are in each class?
What are the studio vibes like?
Are classes beginner friendly?
I’m nervous about coming alone. Will it be awkward?
Shopping Handmade
Care Instructions
Are pieces dishwasher and microwave safe ?
- Dishwashers are really hard on all dishes and I recommend handwashing to ensure the longevity of your handmade items.
- Items containing lusters must not be put in the microwave and should not go in the dishwasher. This will be listed with in the listing of any relavent items
- Unless it states otherwise in the listing all other items are food safe
Returns
What is your return policy?
- All purchases through this site are considered final sale once shipped. You can, however, choose to cancel your order before it is shipped for a refund.
- Items damaged during shipping must be reported to Myriad Ceramics within 48 hours of the delivery date for a refund to be issued. A photo of the damaged piece, along with the box and packaging with all labels visible, is required to be sent to Myriad Ceramics with the report (email: myriadceramics@gmail.com).
Shipping and Local Pick Up
Do you Ship?
- Yes, I am currently only shipping within Canada. All packages are sent through Canada Post and include tracking. If you would like priority shipping, please contact me at the time you place your order and I will send you an invoice for the added cost. Once paid, I will send out your order post-haste.
Please note that due to the fragile nature of ceramics, great care is taken in packaging. All packages are double-boxed and items are secured in a way that they cannot touch, to avoid breakage.
Currently, to accommodate this, shipping costs are assigned to individual items. If you are purchasing an order with more than one item, please use the coupon code “MULTIPLES” at checkout for a 12% discount to help offset shipping costs
If I am local to Vancouver, can I pick up my order?
- Absolutley! you can select pick up at check out and I will email you with pick up details as soon as your order is ready. I am Located near Rupert and Broadway.
Custom orders
The item I want is out of stock, when will you be making more?
- Depends on the item. If there is something you are interested in, please contact me to let me know. If it is something I am capable of remaking, I am generally more than happy to. Please just keep in mind that the pottery process is slow and I usually require a 2-month window for items I make per order.
Do you take custom orders?
- Occasionally. It depends on my current workload and whether the project is something I am interested in executing. So if you have something in mind, don’t hesitate to contact me with details of your idea and timeline. I do require a minimum of 2 months for any custom orders. Please note that I will not recreate other artists’ designs