Holly Plant

Deck the halls with a bit of handmade charm

SHIPPING AND HANDLING

Important Details

Myriad Ceramics is currently a one women operation. Because of this please understand it may take a few days to process and ship your order. I am currently only shipping within Canada. All packages are sent through Canada post standard shipping and include tracking. If you would like priority shipping please contact me at the time you place your order and I will send you an invoice for the added cost and once paid will send out your order post haste. Please note due to the fragile nature of ceramics, great care is taken in packaging. All packages are double boxed and items are secured in a way that they cannot touch to avoid breakage. Currently to accommodate this, shipping costs are assigned to individual items.

 

If you are purchasing an order with more than one item please use the coupon code "Multiples" at check out for a 12% discount to help offset shipping costs.

 

International Shipping? Currently My website is only able to calculate shipping within Canada at the time of check out. But I would love to ship it out to your part of the world. If you require shipping outside of Canada you are welcome to select the pick up option at check out and then message me with your address. I will then send you an invoice with the cost of shipping. This will need to be paid before your pruchase is sent to you. 

2020_0727_03270300_edited.jpg

REFUNDS AND RETURNS

Details to Know

All purchases through this site are considered final sale once shipped. You can however choose to cancel your order before it is shipped for a refund.

Items damaged during shipping must be reported to Myriad Ceramics within 48 hours of the delivery date for a refund to be issued.

A photo of the damaged piece, along with the box and packaging with all labels visible is required to be sent to Myriad Ceramics with the report. (Email to myriadceramics@gmail.com)

Refund or exchange of product will be discussed on a case by case basis.